Senior Services Engineer (San Jose)

Jobs Description:

Title: Senior Services Engineer
Type: Full Time
Location: San Jose, California
Travel: Flexible to travel frequently
H1B: No sponsorship available

As a Senior Services Engineer, you will become a product expert in our cloud software platform, providing consulting services directly to our customers that include world-leading financial services, retail, telecommunications and mobile carriers and leading Internet media organizations. You will grow your own career and be part of a global leader in developing innovative technology!

• Maintain up-to-date technical expertise with our cloud software platform, including best practices around development, installation, configuration, tuning, optimization and runtime management.
• Manage professional relationships with customer technical staff and understand their technical path, providing guidance and acting as advocate for our technology
• Successfully deliver our Consulting and Professional services, including hands-on programming, analysis, debugging, communication and technical issue resolution
• Coordinate activities between internal groups & partners.

• Hands-on experience with one or more public or private cloud solutions (Amazon EC2, CloudStack, OpenStack, Rackspace, etc.) and cloud automation
• Linux/Windows and virtualization technologies
• Experience with Shell and batch scripting
• Understanding of networking
• Development experience with Groovy or Java
• Experience with middleware concepts and deployment architectures
• Experience working with Enterprise IT and Operations teams
• Passionate about technology and current trends, and eager to learn a new technology
• Strong written and oral communications skills. Flexible to travel frequently
• Desired Skills and Experience:
• Prior DevOps Engineering experience
• Familiarity and prior experience with some of the following: Chef, Puppet, CFEngine, Capistrano, OpenStack, Jenkins, Splunk, monitoring tools
• Experience working with dynamic languages, such as Groovy, Ruby or Python
• Previous experience in consulting or professional services role
• Be a contributor, a team player and with great personal relationship skills
• Feel comfortable in a dynamic environment

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